KIRLOSKAR MAKING ITS MARK FOR EXCELLENCE IN GLOBAL CUSTOMER SERVICE AND SUPPORT
WHAT SERVICES WE OFFER OUR CUSTOMERS
We Serve What We Master.
Kirloskar, Always At Your Service, Anywhere , Anytime, Around The Globe.
As engineering products are becoming more and more advanced aligned with latest technology, the role of supporting services is becoming significant to meet and exceed customer expectations.
"We serve beyond our customers' expectations"
KOEL service is not limited to delivering a product. Our after sales service network plays a significant role in the efficient management of full-fledged customer services which includes installation, commissioning, training, field service support, spares, repairs along with offering a comprehensive annual operation and maintenance support entering into service contracts with the original equipment manufacturers (OEM), service providers during and after a warranty within a short notice period.
KOEL in its continuous quest for quality and excellence has set a new industry benchmark offering unmatched value-added services to all its customers spread across various industries around the globe.
- A strong global distribution and sales channel network leveraged for efficient and real time order management.
- Efficient service channel network across the world adequately supported by diligent, experienced and competent service professionals to cater to each and every specific customer requirements.
- Fully equipped state-of-the-art ultra-modern amenities backed by most advanced CRM system implemented to ensure effective tracking of customer queries, request and complaints until they are resolved.
- A Toll Free system within India to ensures quick response & prompt support